Job Description
We are looking for a detail-oriented Credentialing Specialist to support a local organization in Colorado Springs, Colorado. This part-time role offers approximately 20 hours per week and is a contract opportunity with potential for a permanent position for someone who enjoys combining customer service, administrative coordination, and accurate record management. The ideal candidate brings strong computer skills, a high level of organization, and an understanding of military culture, programs, or processes to help participants successfully navigate certification and training support.
Responsibilities:
• Create funding quotes and assemble supporting paperwork for certification and training requests with careful attention to accuracy.
• Turn approved requests into completed orders, verifying that information meets program guidelines and documentation standards.
• Process payments and keep internal records current, organized, and compliant with established procedures.
• Communicate with participants to explain program steps, required documents, and important timelines in a clear and helpful manner.
• Monitor due dates for exams, training resources, and submissions, and send timely reminders to keep participants on track.
• Upload transcripts, certificates, grades, and related materials into the appropriate systems and portals.
• Coordinate the delivery of digital course content and other program materials to participants as needed.
• Support reporting, administrative tasks, and ongoing updates to operating procedures while contributing to team training efforts.
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