Job Description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

What you’ll be doing day to day

Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.

• Creating relationships with customers to provide support in-store and remotely.
• Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
• Listening to, identifying, anticipating, and responding to customer needs.
• Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
• Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
• Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range.

Together as a team

We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!

Qualifications

• 2 years of experience in retail sales, preferably in the home furnishing sector
• Familiarity with basic design principals and modular furniture planning

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