Take Your Collections Career to the Next Level – From Home! Are you an experienced third-party collection professional with strong negotiation skills, a competitive drive, and a passion for achieving results? LCS Financial Services Corporation is a nationally licensed, growth-oriented collection agency seeking motivated and experienced Remote Collections Specialists to join our team! At LCS, we recognize that successful collections professionals bring more to the table than just the ability to make calls. We're looking for individuals who take pride in their work, thrive in a performance-driven environment, and are ready to put their experience to work. If you're motivated by results, enjoy a challenge, and want the opportunity to earn additional compensation through your performance, LCS could be the right fit for you! As a Collections Specialist, you'll play an important role in helping LCS achieve its recovery goals while maintaining the highest standards of professionalism and regulatory compliance. Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts. Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances. Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets. Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities. Consistently working toward individual and departmental performance goals. Maintaining accurate and detailed account documentation. Delivering professional, respectful customer interactions while navigating difficult conversations. Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements. Minimum of 2 years of third-party debt collection experience. Proven ability to manage collection accounts and negotiate successful payment arrangements. Excellent verbal communication, active listening, and telephone etiquette. Working knowledge of applicable debt collection laws and regulations. High school diploma or equivalent. Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations. Experience working in a high-volume collections' environment. Familiarity with skip-tracing tools and collection management systems. Bilingual English/Spanish communication skills. Previous experience consistently meeting or exceeding collection goals. At LCS Financial Services Corporation, we understand that our employees are essential to our success. We strive to provide an environment where experienced professionals can contribute their skills, make an impact, and be recognized for their performance. 100% Remote Position: Work from home while contributing to a nationwide collections team.
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